New Operations

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New Operations Phase 1- Start up - (Duration30-45 Days)

  • Security Survey: A full security survey carried out on all buildings and facilities to identify the security needs of the client.
  • Security Plan: A detailed security plan determining the levels of cover, supervision, administration and contract management to furnish the needs of the organization.
  • Scope of Works (SOW): Lay out a SOW for potential suppliers so as to have a mutual understanding of the expected service delivery.
  • Request for Quotation (RFQ): The preparation and issue of a detailed RFQ encompassing all salient operational and financial matters. The RFQ would include a contractually binding Service Level Agreement detailing the scoring system and financial penalties.
  • Bid Evaluation: A thorough evaluation and selection process on all bids received. An aggressive Q&A session with shortlisted suppliers covering all operational procedures and financial issues. A second meeting with the shortlisted suppliers with the aim of reducing the amount of the original bid.
  • Recommendation: Selection of the preferred supplier and notification of award of contract.

New Operations Phase 2- Implementation and Development - (Duration 30-45 days)

  • A security professional seconded to the client for implementation and development of the contract through the initial stages of the new operation.
  • A comprehensive set of Assignment Instructions issued for all security functions provided by the supplier.
  • The knowledge transfer and mentoring of a local manager/outsourced company.

New Operations Phase 3- Quality Assurance (Duration 7-10 days)

  • A quality assurance check of the service delivery.
  • Inspection tour of all facilities.
  • A service contract review to identify possible improvements or cost saving measures.

Existing Operations

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General

This service entails a complete evaluation of a security function that is already in place. The aim is to identify year on year cost saving measures by either a realignment of the contract in place or to return to the market place to a number of suppliers to maintain or improve the service delivery for a lesser price. The sequence of events is as follows:

Existing Operations Phase 1 – Evaluation of Contract and Services (Duration 10-15 days)

  • Security Survey: A full security survey carried out on all buildings and facilities to identify the security needs of the client.
  • Evaluation: A detailed evaluation of the contract to confirm or otherwise that the service in place is pitched to suit the needs of the client at a reasonable price and profit margin.
  • Realignment of Contract: Cost saving indentified by either a renegotiation of charge rates or a reduction in manpower by making best use of shared resources. Checks of the local market rate for similar services.

Existing Operations Phase 2 – Change of Supplier / New Bid by Incumbent (Duration 30-45 days)

  • Security Plan: A detailed security plan determining the levels of cover, supervision, administration and contract management to furnish the needs of the organization.
  • Scope of Works (SOW): Lay out a SOW for potential suppliers so as to have a mutual understanding of the expected service delivery.
  • Request for Quotation (RFQ): The preparation and issue of a detailed RFQ encompassing all salient operational and financial matters. The RFQ would include a contractually binding Service Level Agreement detailing the scoring system and financial penalties.
  • Bid Evaluation: A thorough evaluation and selection process on all bids received. An aggressive Q&A session with shortlisted suppliers covering all operational procedures and financial issues. A second meeting with the shortlisted suppliers with the aim of reducing the amount of the original bid.
  • Recommendation: Selection of the preferred supplier and notification of award of contract.

Existing Operations Phase 3 - Implementation and Development - (Duration 30-45 days)

  • A security professional seconded to the client for implementation and development of the contract through the initial stages of the new operation.
  • A comprehensive set of Assignment Instructions issued for all security functions provided by the supplier.
  • The knowledge transfer and mentoring of a local manager.
 
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